From time to time your office may have new staff or just need a refresher for training in Cloud 9. There are several resources to help at moments like these. We have our Cloud 9 Academy, which has different training courses to help employees learn to best utilize different areas of the software. To access Cloud 9 Academy please navigate to this website https://cloud9academy.learnupon.com/
There is also an article on how to register here: Cloud 9 Academy Registration
From there, you can access the course catalogue to see the different modules available for Cloud 9 Software.
There are also some training videos in our Knowledge Base Help Center. Navigate to this page: https://cloud9support.planetdds.com/hc/en-us/categories/21590674643355-Training-Videos to access our various Training Videos.
For more in depth or targeted training, we also have our Training Team available for Live Learnings! Navigate to Planet DDS | Live Learning Session Schedule and scroll down to the Cloud 9 Section to see times available for our Open Q&A, or practice sessions for C9 Connect or Planet DDS Pay.
Still haven't found what you are looking for? If you need a more personalized Training session with our training department, you can contact the Support Team who can submit a request to the training team. This will have a billable charge, but our Training team will work with you to assist in a more in depth manner if needed.
Please contact Support by emailing us at Cloud9Support@PlanetDDS.com, or by going to Help, Documentation, Chat in Cloud 9 and using the chat bubble to Live Chat with a Support rep or by calling us at the 1.800.394.6050.
We are happy to assist!