MyTooth is a modern add‑on service from Cloud 9 designed to streamline scheduling, digitize patient intake, and improve day‑to‑day practice efficiency. Fully integrated with Cloud 9 Software, MyTooth brings online appointment booking, digital forms, patient communication, and workflow automation into one connected platform.
MyTooth reduces administrative workload, improves data accuracy, and gives patients a smooth, mobile‑friendly experience from their first interaction with your practice.
At a high level, MyTooth helps practices:
- Reduce call volume and missed appointments.
- Improve patient satisfaction, conversion, and retention.
- Eliminate paper intake and manual data entry.
- Maintain consistent workflows across one or multiple locations.
- Gain visibility into booking and form performance through analytics.
Online Scheduling and Digital Intake
MyTooth brings online appointment booking and digital patient intake together in one simple, connected experience.
Patients can book appointments online using real‑time availability from the Cloud 9 schedule, helping reduce front‑desk calls and manual scheduling while keeping chairs full. The booking experience is mobile‑friendly and easy to use, while practices stay in control of:
- Which providers and appointment types are available online.
- Booking rules such as same‑day availability, future booking windows, and reschedule limits.
During booking, MyTooth can also collect important information upfront, including:
- Insurance details
- Uploaded documents (such as ID or insurance cards)
- Custom notes specific to the appointment
This allows staff to prepare ahead of time and reduces delays at check‑in.
MyTooth also replaces paper intake with customizable digital forms that patients can complete, sign, and submit from any device. Forms and packets can be tailored by location, provider, or appointment type and sent via SMS, email, QR codes, or public links.
All submitted information syncs to Cloud 9 in real time, including patient demographics and medical history—improving accuracy, saving staff time, and creating a smoother experience for patients from booking through check‑in.
Centralized Control and Visibility
The MyTooth Admin site provides a centralized dashboard to manage scheduling, forms, communications, and workflows across all locations.
- Full visibility into bookings, forms, and patient activity.
- Role-based access to control who can make changes.
- Enterprise-ready configuration and consistent branding for multi-location organizations.
How MyTooth Works
MyTooth securely connects to Cloud 9 during onboarding.
- Providers, schedules, locations, and appointment types sync automatically.
- Staff configure scheduling, forms, and workflows in the MyTooth Admin site.
- Patients book appointments and complete forms online.
- Submitted information updates Cloud 9 patient records in real time.
- Staff manage everything from a centralized dashboard.
By combining online scheduling, digital intake, and centralized workflow management, MyTooth helps practices reduce call volume, improve operational efficiency, and deliver the modern digital experience patients expect.
Ready to Add MyTooth to Your Practice?
If you're interested in getting started with MyTooth, we'd love to help. Reach out to your Planet DDS Account Manager or contact our sales team at sales@planetdds.com to learn more about adding MyTooth to your Cloud 9 subscription today.
As always, if you have any further questions please do not hesitate to reach out to Cloud 9 Support by emailing us at cloud9support@planetdds.com, or chatting us online using the chat bubble on the lower right at https://cloud9support.planetdds.com/hc/en-us, or giving us a call during our business hours of 8:00 AM EST to 8:00 PM EST at the 1.800.394.6050 option 2.