Patients

Add / Edit / View

• Why am I getting "An Unexpected Error has Occurred" in Cloud 9?
• How to Find Employee Log On and Log Out History in License Management
• Invalid State ID Error
• Patient Check-In Screen
• Adding New Patients in Cloud 9

Relationships

• Why am I getting "An Unexpected Error has Occurred" in Cloud 9?
• Invalid State ID Error
• Wrong Responsible Party (RP) Chosen for a Patient
• Siblings not linked to each other or to the Same Responsible Party

Tracking

• Patient Tracking Tab

Insurance

• Navigating the Insurance Claim Queue
• Creating and Submitting Manual Claims
• How to Print an Envelope for an Insurance Company
• Payor Codes

To-Dos

• To Do's By Date Range Report
• Automated To-Do's
• Utilizing To-Do's for Employee Reminders

Document Cabinet

• MyTooth Introduction
• MyTooth Pre-Launch Checklist for Cloud 9
• What file types are accepted in C9
• Navigating the Document Cabinet
• Import / Acquire

Patient Comments and Alerts

• Patient Comments/Alerts
• Why am I getting "An Unexpected Error has Occurred" in Cloud 9?

Setup Items

• Pre-filled Patient Information on MyTooth Forms
• Creating Conditional Fields using the Conditional Settings tab for MyTooth Forms
• Most Commonly Used Fields in Cloud 9 MyTooth Form Builder and how to Modify them using Settings
• MyTooth Cloud 9 Form Creation
• MyTooth Forms Submission URL & Patient Experience
• MyTooth Analytics Section

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