A Sender Address and an Unsubscribe link must be included in all C9 Connect recurring campaign templates before they can be saved. If you choose one of the default templates to base your new template on, those items will already be placed on the template for you. But what if you want to start from scratch with a blank template?
This article will cover how to add the required Sender Address and Unsubscribe link into your C9 Connect recurring campaign templates.
Before you begin, you will need a new C9 Connect recurring campaign template created and ready to be saved.
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The first step most offices will take is to add a divider to separate the main body of the template from the section with the Sender Address and Unsubscribe link. You can do this by simply dragging the Divider block from the right hand side down to the bottom of the template.
From there, you can then place a Text box right below that divider by doing the same thing with the Text block.
Then, you will want to erase the sample text in the box. Typically most offices like to center the text as well. You can do this by clicking "Center" in the Text Align section on the right.
Here, click into the box to bring up the Formatting choices, and click on the option for Merge Tags. Select Unsubscribe to place the button.
It should look like this when you're done:
You are now done with the Unsubscribe link. Now let's move on to the Sender Address.
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To place the Sender Address, you can simply hit enter after the Unsubscribe link to make a new line. Then click Merge Tags and select Sender Address.
That's it! You're done and you can now save your template and start using it for recurring email campaigns.
As always, if you have any further questions please do not hesitate to reach out to Cloud 9 Support by emailing us at cloud9support@planetdds.com, or chatting us online using the chat bubble on the lower right at https://cloud9support.planetdds.com/hc/en-us, or giving us a call during our business hours of 8:00 AM EST to 8:00 PM EST at the 1.800.394.6050 option 2.